Privacy Policy

Last updated: 1 January 2024 | Effective date: 1 January 2024

CyberSpawn Pty Ltd (ABN 47 123 456 789) ("CyberSpawn", "we", "us", or "our") operates the website cyberspawn.pro (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using cyberspawn.pro, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Website.

1. Information We Collect

We may collect the following types of personal information:

• Contact information: Name, email address, and phone number when you submit our contact form or subscribe to our newsletter.
• Usage data: Information about how you use our Website, including pages visited, time spent, and browser type (collected via cookies and analytics tools).
• Device information: IP address, browser type, operating system, and device identifiers.
• Game data: Virtual token balances and game activity stored locally in your browser's localStorage. This data is not transmitted to our servers.
• Age verification: We record whether you have confirmed you are 18 or older. We do not collect your date of birth.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide customer support.
• To send you newsletters and updates you have subscribed to (you may unsubscribe at any time).
• To improve our Website and gaming experience.
• To comply with legal obligations under Australian law.
• To detect and prevent fraudulent or unauthorised use of our Website.
• To enforce our Terms of Use and other policies.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on cyberspawn.pro. Please refer to our Cookie Policy for full details on the types of cookies we use and how to manage your preferences.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers: Trusted third-party providers who assist us in operating our Website (e.g., email service providers, analytics providers), bound by confidentiality agreements.
• Legal requirements: When required by law, court order, or governmental authority in Australia.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by Australian law. Newsletter subscription data is retained until you unsubscribe. Contact form submissions are retained for up to 2 years.

7. Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 (Cth), you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Make a complaint about a breach of the Australian Privacy Principles.
• Opt out of direct marketing communications at any time.

To exercise these rights, please contact us at [email protected] or write to us at Level 12, 120 Collins Street, Melbourne VIC 3000.

8. Children's Privacy

CyberSpawn is strictly for adults aged 18 and over. We do not knowingly collect personal information from individuals under 18. If we become aware that we have inadvertently collected information from a minor, we will delete it promptly.

9. Third-Party Links

Our Website may contain links to third-party websites (such as Gambling Help Online). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last updated" date. Continued use of cyberspawn.pro after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact our Privacy Officer:

• Email: [email protected]
• Post: Privacy Officer, CyberSpawn Pty Ltd, Level 12, 120 Collins Street, Melbourne VIC 3000, Australia
• Phone: 1800 292 377 (Mon–Fri, 9am–5pm AEST)

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.